Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Property owners are not required to accept Section 8 tenants unless mandated by local or state law. We recommend reviewing applicable regulations for your specific location. -
Is Elliott & Eijo Group licensed?
Yes. Elliott & Eijo Group is a fully licensed property management company and operates in compliance with all applicable laws and industry regulations. -
Can I reach someone after hours?
Yes. We provide an emergency contact line for urgent situations. Non-emergency inquiries are addressed during regular business hours. -
Can rental income be deposited directly into my bank account?
Yes. Owner disbursements are made via direct ACH deposit for secure and timely payment. -
Can I review or sign the lease?
Owners may review the lease agreement prior to execution. As your property manager, we handle lease signing on your behalf unless otherwise requested. -
Do you offer real estate sales services?
Yes. In addition to property management, we offer real estate sales services. If you are interested in buying or selling, we’re happy to discuss your options. -
When and how do I receive my rental income?
Rental proceeds are disbursed on a regular schedule after rent is collected and expenses are paid, typically via direct deposit or check. -
How is rent collected?
Tenants are encouraged to pay rent online through our secure tenant portal, with additional payment options available. Late payments are handled strictly according to the lease terms and applicable laws. -
What lease terms do you offer?
Lease terms vary based on market conditions and owner preferences. Standard leases are typically twelve months, with other options available upon request. -
How much security deposit is required from tenants?
Security deposit amounts are determined by market conditions and legal guidelines and may vary based on rent amount and tenant qualifications. -
How soon can you start managing my property?
We can begin management once the management agreement is signed and the property is ready for leasing. -
What types of properties do you manage?
We manage single-family homes, condos, townhomes, multi-unit properties, and select commercial spaces. -
What reports will I receive and how often?
Owners receive regular financial statements detailing income, expenses, and activity. Additional reports can be provided upon request. -
Who holds the tenant’s security deposit?
Security deposits are held in accordance with local and state laws, typically in a designated trust account.

